Computer Skills

Microsoft Office

Versions: Office 365, 2019, 2016, 2013 and 2010

Advanced knowledge of Microsoft Office Suite including:

  • Excel

  • Power BI

  • Project

  • Teams

  • Outlook

  • OneNote

  • Visio

  • Word

  • Publisher

  • Powerpoint

Microsoft Certified Trainer (MCT)

Power BI

Advanced user knowledge of Power BI

Developed various reports and dashboards using Power BI for a variety of companies across various industries

Experience training users in Power BI and working knowledge of relational data models


Versions: Online, 2013

Advanced user knowledge of Sharepoint

Experience training users in Sharepoint

Microsoft PowerApps & Power Automate (Microsoft Flow)

Advanced user knowledge of Microsoft PowerApps

Experience training users to develop custom apps in order to streamline business processes

Developed custom Flows in order to reduce double data entry and streamline business processes

Microsoft Teams

Advanced admin knowledge of Microsoft Teams

Authored 2 courses on Microsoft Teams for end users

Experience consulting with companies on best practice implementation of Microsoft Teams

Microsoft Dynamics CRM

Advanced knowledge of CRM

Experience customising CRM interface to suit project needs

Experience training users in CRM

Business Intelligence & Data Analysis

Analysed key business data and published Power BI dashboard of key performance indicators for multiple companies across various industries

Redesigned SharePoint architecture and metatdata to improve search and information dissemination

Streamlined business process flows through development and implementation of custom PowerApps

Consulted with administrators, accountants and super users, building robust Excel dashboards and reports while providing them with the skills and knowledge to maintain and troubleshoot the reporting

Deciphered data collected and analysed using Office 365 apps and built programme evaluation report


Speed: 70+ words/minute

Accuracy: 99%


Experience using SAP to raise purchase orders and manage invoices.

Experience using SAP to monitor and track budget, including planned and actual spend, accruals.

ProEngineer Wildfire 5.0

Advanced knowledge of this and prior versions of ProEngineer

Experience teaching students how to use ProEngineer